Why Offering a Hotel App Could Be Your Five-Star Amenity2 min read
What is a Hotel App that’s offered by Open? It’s a unique application that you install upon an iPad and that you offer to your guests upon their arrival and check-in. A hotel app is a signature software application that streamlines your entire operations. It includes tons of features, like a web browser, a room service feature, a check-out feature, a request valet parking feature, streaming news feeds, family-friendly video games and even a premium movie ordering option; just to name a few. In short: instead of guests using the TV and a remote control to request services, or having to pick up the phone and request service, with a hotel app, the power is literally in their hands. They use a high-tech tablet and a touch screen to request popular services, features or amenities, learn about nearby attracts and even rent a car, book and purchase local event tickets or attraction tickets, and so much more. If you are not offering one yet, with Open’s industry leading service, top notch software and low monthly rates, you could be today!
Attracts More Guests with Technology
People love technology. Smartphones are being used by more people than ever before. Guests want things to be convenient, easier to use and better than another hotel that they could stay at, and all for a great value, too. With a hotel app, you can and will offer them just that. And you cater to the growing digital demands of the 21st century—which ultimately attracts more guests and serves to retain existing ones, too.
Vastly Improves Customer Service
Imagine a guest being able to order room service using an an iPad menu that’s offered in your hotel app. Now they can see high resolution pictures of menu items, read detailed descriptions, and even send actionable feedback about their experience with service and food. Even better, they can add gratuity and even pay using their credit card, thanks to the built in digital POS. No more calling for room service and placing orders over the phone; no more calling for housekeeping or other services. It’s all right at their fingertips now with a hotel app and all-in-one solution offered by Open! When you consider how affordable a hotel app is, and how much it can vastly boost your offerings, while wowing your guests and making them swear by your brand, it’s difficult to find a reason not to offer one sooner rather than later.
Learn more about Open’s Hotel App and All-in-One solution for hotels!
