21 Things to Demand from the Digital Menu Software Provider You Select3 min read

It’s a topsy-turvy world of technology in which we currently live. Seemingly, the minute that newer and profound technological breakthroughs are announced, the bleeding-edge technology is only so cutting-edge for so long. After a few months pass, that new fangled device, phone, tablet, PC, software and so forth may very well be obsolete. With this notion in mind, it seems rather perplexing as to how and why the paper menu is still even in existence, in a 21^st century digital world where smartphones are now supercomputers, and there is basically an app for … EVERYTHING. If you are considering upping the level of customer service and your overall appeal to patrons – not to mention streamlining your business operations – by offering an electronic menu, here are 21 things to demand from the digital menu software provider you elect to choose.

21 Things to Demand from the Digital Menu Software Provider You Select

1. The software should be affordable. You should not have to spend thousands of dollars on licenses just to offer these enticing menus.
2. The software should be available at a reasonable monthly fee, not a one-time massive amount that few businesses can afford.
3. Software should be bug-free, well tested and well maintained.
4. The digital menus should be easy to setup with minimal training on the part of you and your staff required.
5. You should not have to purchase the hardware from the services provider; you should be able to buy the hardware from anywhere and use it with their services.
6. There should not be any contracts.
7. You should be able to cancel at any time that you choose.
8. The digital menu software provider should offer a 90-day satisfaction guarantee.
9. The company providing services should offer exceptional customer support and tech support.
10. The interface of the software should be user-friendly and simple to use.
11. The software maker should not require any technical skills to implement the menus
12. You should have options of adding smartphone apps, delivery apps and order food and takeout apps.
13. The best software also features state-of-the-art POS software.
14. The digital menu should allow guests to browse the internet, read the news, post to social media outlets like Facebook and twitter, and enjoy their dining experience.
15. All fees and associated services costs should be fully disclosed before you agree to service.
16. You should be able to create multiple menus in your interface and rotate between them as desired throughout the day at the click of a button.
17. The digital menu should include a free wine list iPad for wine bars and restaurants with a large wine selection.
18. The services provider should offer ongoing customer support and training sessions for setup.
19. The prices should be competitive and fair.
20. It should not take long to get your new menus up and running, and a competent account manager should be there to guide you through each necessary step to full integration.

Considering digital menu software for your business? Check out Open’s industry-leading All-in-Solution. Click here to learn more about a Digital Menu.